Error since update?

Stuart Hughes

Hi, getting the below error on opening the app (W10) since the last update. I can run an 'install' and it opens OK to my saved DB on completion of install, but when I close it on next open get the error again?

"Unknown data base version. Update software to the latest version to open this file.
C: {Path to saved DB}.pfd"

Help appreciated.

Alexandr

Hello,
Update the app to the latest version: 7.5.10

Stuart Hughes

It is on V7.5.10, it is this update that has caused the error.
As stated, it opens on initial install correctly. But when closed, and reopened, the error arises forcing a re-installation every time I want to use the app at present!

Alexandr

Stuart Hughes Looks like you're launching another copy of the app second time (old version). Try to completely uninstall all copies of the app from your PC.

Stuart Hughes

Yep resolved now but not sure why the installer put the app where it is (C:\Users\XXX\AppData\Local\Programs\Alzex Finance Pro), rather than where it used to be (and where the shortcut pointed to - C:\Program Files (x86)\Alzex Finance Pro).

Always just installed to the same folder previously :-/

Alexandr

This location is recommended by Microsoft for the apps which aren't require extra privileges. C:\Program Files is a protected folder