Sync issues in a new android version

Tulio Guilherme Grunwald

Today I noticed Android version was updated and sync suddenly stopped working with my desktop version (windows v.6.2 pro, and android subcription).
Everything was working flawlessly until yesterday.
Any problems with cloud servers?

Alexandr

Hello,
Version 6.2 is very outdated and doesn't supported. It's incompatible with current versions of the app. Update the app to the latest version (7.5.4): https://community.alzex.com/d/1540-new-version

Tulio Guilherme Grunwald

So I cant use my desktop version anymore and forced to subscribe yearly on both desktop and mobile versions?
sorry bro, but I'm a 10 year user and all my "personal finances" it's in your software. I decided to keep v6 on desktop and paid your subscription for android mobile sync, and that's all I need, and it was working until yesterday.
If that's it, I'm very sorry to say goodbye.

Alexandr

You must stay with old versions everywhere then. If you didn't update version for Windows, why did you update other versions? It was only matter of time for the apps to become incompatible.

You can download previous versions here:
https://www.alzex.com/downloads/old/android/AlzexFinance_3.7.apk
https://www.alzex.com/downloads/old/android/AlzexFinancePro_3.7.apk

Tulio Guilherme Grunwald

My phone auto updated the app and I didnt know about that, sorry for this.

The cloud sync will continue to work with 3.7 apk ?

Alexandr

Tulio Guilherme Grunwald For now - yes. We're not testing how the sync works in the outdated versions. It might stop working one day, keep it in mind.

Tulio Guilherme Grunwald

Thanks bro! Sorry if I was a bit 'stupid' before, it was all some fear of losing all my finances transactions : /
I'll will test the new versions (desktop and android) and probaly send you by email some guidelines for improving PT-BR translations
I'm a fan of your software since the very beginning :)

Alexandr

You can update the app translation directly in the app now (Windows-only feature). We're getting some updates for both Portuguese languages right now through this new channel and will include them in the next update.