sync problem !!! HIGH PRIORITY!!!

>!!<i did all steps that i saw in this faqs, but i cant sync my software on windows w;/ my ipad app.

i used same account linked by gmail.

i bought two licenses, one for the windows and another for the ipad, repeat the unsync solution, but cant solve my problem.

please, help me.

Andiro Clayton
FROM BRAZIL

Hello,
Does some error appear? Please make screenshots of the sync settings, both on iPad and Windows.

Hello, i did the screenshots but i cant upload image here, but i have this on this folder, link below:

Please, help me, i really need use my data on my ipad, i just bought it for this.

i did all steps that you guide me, inclusive, syncing google account on both dispositives, but unsucessufully.

sorry for my english, i'll be wating for you.

Hello,
These are two different files. You can sync COPIES of ONE database file. Please follow this instruction to set up sync: https://www.alzex.com/help/synchronization.html